A DORA operational-resilience programme helps financial entities organise ICT risk, incident management, resilience testing, third-party oversight and governance as one evidence-based operating model. The service supports financial entities and relevant ICT providers that need to assess readiness, remediate gaps or coordinate DORA obligations across business, risk, technology, procurement and legal teams.
It exists to move you from regulatory uncertainty to decisions with clear owners, budget and evidence.
The exact boundaries are settled before the engagement begins. Depending on the objective, environment and authorised access, the engagement may cover:
Confirm the financial entities, services, jurisdictions, ICT arrangements and existing programmes in scope.
Create a control-and-evidence view across governance, risk, incidents, testing and third parties.
Review whether documented processes work consistently and produce usable evidence.
Sequence remediation around risk, regulatory milestones, technology dependencies and supplier lead times.
Test incident, continuity, third-party and management decision processes and record improvement actions.
Reports serve decision-makers and implementation teams alike. Depending on scope, they may include:
CTG confirms the decision to be supported, the evidence threshold, responsible stakeholders and the distinction between advisory work, implementation, legal interpretation and independent assurance. Findings are linked to owners, dependencies and measurable next actions.
The engagement may draw on Regulation (EU) 2022/2554, applicable regulatory technical standards and implementing standards, relevant supervisory guidance, ISO/IEC 27001 and ISO 22301 where useful. Naming a framework indicates our approach; it does not constitute certification, accreditation or a regulatory decision.
Duration is agreed after scoping and depends on environment size, available evidence and stakeholder availability.
The service does not provide a supervisory decision, statutory audit or legal opinion. Regulatory interpretation and reporting obligations must be confirmed against the entity’s status, competent authority and current official guidance.
DORA (Regulation (EU) 2022/2554) is a directly applicable EU regulation that has applied since 17 January 2025. It is not transposed into national law and is not a certification; it sets binding ICT risk-management, incident-reporting, resilience-testing and third-party-risk obligations for financial entities and their critical ICT providers.
Discuss DORA Operational Resilience Programme with CTG. We start with a scoping conversation to fix the objective, limits, evidence, delivery model and deliverables ahead of any proposal.
The exact boundaries are settled before the engagement begins. Typical areas include ICT risk-management framework and governance, Asset, service and dependency visibility, ICT incident classification, escalation and reporting processes, and Digital operational-resilience testing. Scope limits, access needs, client responsibilities and acceptance criteria are captured in the proposal.
Deliverables depend on the agreed objective and may include DORA readiness and gap assessment, Control, obligation and evidence matrix, ICT risk and governance improvement plan, and Incident classification and reporting workflow. Findings are traceable to evidence, impact, priority and the person responsible for acting.
CTG normally requests the policies, registers, governance records, technical evidence and previous assessments relevant to the agreed scope. The evidence request is tailored so that the customer does not collect material that will not be used.
No. CTG provides cybersecurity assessment and implementation support within the agreed scope. Formal legal interpretation, statutory assurance and accredited certification remain separate.
Duration is agreed after scoping and depends on environment size, available evidence and stakeholder availability.
The two cover connected yet different problems. Scoping identifies whether DORA Operational Resilience Programme, Enterprise Cyber Risk Management and Assessments, or a coordinated programme is the smallest useful approach without duplicating work.
The service does not provide a supervisory decision, statutory audit or legal opinion. Regulatory interpretation and reporting obligations must be confirmed against the entity’s status, competent authority and current official guidance.
